Terms for participating in the raffle at the Ruse State Opera

CONDITIONS FOR PARTICIPATION IN THE RUSE STATE OPERA RAFFLE

By participating in a raffle announced by the Ruse State Opera, the participant accepts and agrees to the following conditions:

1. Receiving the rewards
   • • The winner must get in touch with the team at the State Opera – Ruse via a personal message and provide their full name as on their ID, contact phone number, email, and physical address.

NB: Entrants who have locked their account to messages from strangers and who cannot be contacted by the team forfeit their prizes!

1. Box office opening hours on performance days are as follows:
   • For performances beginning at 6:00 p.m., 7:00 p.m., 8:00 p.m. and 9:00 p.m. - 10:00 a.m. to 5:30 p.m.
2. Prizes must be received no later than the day of the performance during opening hours, but not immediately before the start of the performance.
3. Time limits for confirmation
   • If the participant does not contact the team at the latest by the day before the performance for which he/she has won tickets, he/she automatically loses the right to the prizes.
   • In this case, State Opera - Ruse reserves the right to award the prize to another participant in the same raffle or to cancel it for the respective month, transferring it to the next month (with tickets for another event in the program).
4. Receipt of prizes through an authorised person
   • In the event that the winning entrant is unable to collect their prize in person, they may authorise another person to collect their prize during office hours but no later than the day of the show.
   • Печелившият е длъжен да информира екипа за името на упълномощеното лице най-късно до ден преди спектакъла и да предостави телефон за връзка.
5. Conditions of use of tickets
   • The won tickets are not subject to revalidation for other seats in the hall (on another line or with a different price category) or for another event, except in case of cancellation or change in the program of State Opera - Ruse (according to General conditions).
   • In case of a change or cancellation of the event by the State Opera - Ruse, the Institute reserves the right to determine for which next performance it will provide tickets to the winning participant.
6. Responsibilities
   • State Opera - Ruse is not responsible for any loss of tickets.
   • State Opera - Rousse is not responsible for any changes in the conditions of use of vouchers of partner organizations.

Contact phone: 082/825 042